The Moka House on Hillside is a Triple-Bottom-Line company.
We take pride in our movement towards a more sustainable way of doing business. Our goal is to enact positive change in the region and lead as a primary example of what is needed to create healthy, sustainable communities. Through innovation, purchasing preferences, operations, standards, enthusiasm, and rapid-paced growth, we believe we can have a net positive impact on the region.
Our current commitments to improving the way we do business include:
Transportation
- Increased compost and recycling storage to minimize waste pickups and reorganized bakery and coffee deliveries thereby reducing total number of trips by over 10%
- Purchased an ultra-efficient washing machine to eliminate laundry trips
- Switched suppliers to reduce travel.
- All products sourced locally or at furthest are grown/manufactured within Canada and/or the US.
Purchasing
- Discontinued individually packaged condiments and introduced compostable cutlery
- Replaced harsh cleaning products with Ecolab and Soap Exchange refillable products
- Switched to coreless toilet paper and paper towel with the least packaging
- Purchase recycled and post-consumer paper products
- Used low VOC paints in building the Fort Street location
- Switched to nitrous cartridges for whipped cream, which are 100% recyclable.
Energy & Water
- Switched bathroom lighting to high-efficiency, and long lasting CFL bulbs
- Most equipment is unplugged at night to reduce phantom loads
- The sanitizing dishwasher is now only run when full
- Installed a low-flow dishwashing wand
- Installed motion sensor low flow bathroom taps (at Hillside) and low flush toilets (both stores)
- Installed an on-demand hot water heater at Fort Street, conserving energy and water!
Waste Management
- Introduced extensive recycling and composting systems to reduce our landfill waste by 90%
- Purchased recycled plastic containers for our waste management system
- We offer 100% compostable cups for hot to-go drinks
- Encourage customers to bring their own mug by offering a discount.
- We have “paper towel” bins in the bathrooms, so we can compost over 80% of paper towel (would be 100% if customers followed the instructions on the signs)
- We have drastically reduced food and milk waste by tightening up on orders and measurements
Local Community
- Separate coffee grinds from compost for local residents’ gardens
- Sponsor a number of local fundraising and community events (talk to us if you are in need of help!)
- Local artists and employees commissioned to paint murals at each location
- Introduced MUCH healthier options! Ask our staff for details



